Customer Operations Platform. Capture more. Lose less. Work smarter. Grow more profitably.

Trust & Security

Your Data. Your Business. Protected.

Shiftix is built with security and privacy at its foundation — not as an afterthought.

Data Encryption

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Encryption keys are managed separately from data storage.

Infrastructure Security

Shiftix runs on enterprise-grade cloud infrastructure with isolated tenant environments, automatic failover, and 99.9% uptime SLA.

Access Controls

Role-based permissions, SSO support, session management, and audit logging on all administrative actions.

Compliance

Shiftix is designed to support TCPA, CCPA, and GDPR compliance requirements. Data processing agreements available on request.

Vulnerability Management

Continuous dependency scanning, regular penetration testing, and a responsible disclosure program for security researchers.

Incident Response

Documented incident response playbooks, 24/7 monitoring, and customer notification SLAs in the event of a security incident.

Our Commitments

Multi-tenant data isolation — your data is never shared with other customers

No training on customer data — Shiftix AI models do not use your data to train

Audit logs retained for 12 months minimum

Employee access to production data requires approval and is logged

Annual third-party security assessments

Subprocessor list published and maintained

How we collect, use, and protect your personal information.

The agreement governing your use of Shiftix Cloud, the Customer Operations Platform for automotive, RV, marine, and powersports teams.

Security questions or responsible disclosure?