Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Shiftix Cloud ("Service"), operated by Shiftix ("we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

Shiftix Cloud is a marketing automation platform that provides the following services:

• Advertising Platform Integration: Connect your Google Ads and Facebook Ads accounts to view unified campaign performance analytics and metrics.
• Performance Analytics: View aggregated metrics, performance scores, and trend analysis across your connected advertising accounts.
• IQ-Powered Recommendations: Receive optimization suggestions based on your campaign performance data.
• Review Monitoring: Track and monitor customer reviews across multiple online platforms.
• Online Presence Management: Audit and monitor your business listings across directories and platforms.
• Dealer Profile Management: Build and manage comprehensive business profiles for auto, boat, RV, and powersports dealers.

3. Account Registration

To use certain features of the Service, you must register for an account. When you register:

• You must provide accurate, current, and complete information
• You must maintain and update your information to keep it accurate
• You are responsible for safeguarding your password and account credentials
• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

4. Third-Party Integrations

4.1 Google Ads Integration

When you connect your Google Ads account to our Service:

• You authorize us to access your Google Ads data using OAuth 2.0 authentication
• We request only the minimum scopes necessary to provide our analytics services
• We access your data in read-only mode for display and analytics purposes
• You can revoke access at any time from your Settings page or Google Account settings
• Your use of Google Ads is subject to Google's Terms of Service

4.2 Facebook Ads Integration

When you connect your Facebook Ads account to our Service:

• You authorize us to access your Facebook Ads data through Meta's Marketing API
• We may request permissions to read campaign data and, with your explicit action, pause or enable campaigns
• You can revoke access at any time from your Settings page or Facebook Business Settings
• Your use of Facebook Ads is subject to Meta's Terms of Service

5. Shiftix Cloud SMS Messaging Program

Participation in the Shiftix Cloud SMS Program is optional. You may opt in through the separate, unchecked SMS consent checkbox on our public Contact form. Checking the box authorizes Shiftix Cloud to send recurring text messages about your inquiry, product information, appointment scheduling, customer care, and occasional promotions.

• Message frequency may vary. Message and data rates may apply.
• Reply STOP at any time to opt out. You will receive an opt-out confirmation and no further messages unless you opt in again.
• Reply HELP for help or contact support@shiftixcloud.com.
• Consent to receive SMS messages is not a condition of purchase or use of the contact form.
• Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
• Wireless carriers are not liable for delayed or undelivered messages.

See the SMS Program section of our Privacy Policy for details about how mobile information and SMS consent records are handled.

6. Appropriate Use of Data

We commit to appropriate use of your data:

• Purpose Limitation: Your advertising data is used solely to provide analytics, recommendations, and management features within our platform
• No Data Sales: We never sell, rent, or trade your data to third parties
• No Advertising: We do not use your data to serve you advertisements or for any advertising purposes
• No Unauthorized Sharing: We do not share your data with third parties except as required to operate our Service or as required by law
• Minimum Retention: We retain your data only as long as necessary to provide our services

7. Branding and Trademarks

Regarding the use of trademarks and branding:

• Our Branding: "Shiftix" and "Shiftix Cloud" are trademarks of Shiftix. You may not use our trademarks without prior written permission.
• Third-Party Trademarks: Google, Google Ads, Facebook, Meta, and other third-party names and logos are trademarks of their respective owners. Our use of these marks is solely to indicate integration compatibility and does not imply endorsement.
• Your Content: You retain all rights to your business content, advertising creatives, and data. We do not claim ownership of your content.

8. User Responsibilities

You agree to:

• Use the Service only for lawful purposes and in accordance with these Terms
• Not use the Service to violate any applicable laws or regulations
• Not attempt to gain unauthorized access to any part of the Service
• Not interfere with or disrupt the Service or its infrastructure
• Not use the Service to infringe on the rights of others
• Comply with the terms of service of any third-party platforms you connect

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Shiftix and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes, subject to these Terms.

10. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of any information obtained through the Service

We do not warrant that the results obtained from the use of the Service will be accurate or reliable. Any reliance on the Service is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Shiftix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Business interruption
• Cost of substitute services
• Any damages arising from your use of or inability to use the Service

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and associated data
• Provisions of these Terms that should survive termination will remain in effect

You may terminate your account at any time by contacting us or using the account deletion feature in your Settings.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Shiftix operates, without regard to conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us:

Frequently Asked Questions About These Terms