Customer Operations Platform. Capture more. Lose less. Work smarter. Grow more profitably.
Connect Shiftix Cloud To Your Connected Industry Ecosystem
Shiftix Cloud works alongside the systems your business already relies on—connecting workflows, external systems, apps, data sources, and communication tools. Keep your DMS, ERP, or accounting platform as the system of record while using Shiftix as the Customer Operations Platform, with CRM and customer-engagement capabilities.
Shiftix Cloud complements your DMS.
You don't have to replace your core systems. Shiftix Cloud slots into your technology stack as the Customer Operations Platform—connecting with the operational systems you already depend on through APIs, secure feeds, and automation services. Where supported, ongoing connections keep your teams informed without duplicating the system of record.
Run a powersports store? Read the powersports software overview, CRM guide, and DMS connection guide. Confirm your specific system and permissions before assuming a connection is supported.
OEM Leads
Factory programs & manufacturer lead feeds
Customer Website
Form submissions, chat, and web inquiries
Shiftix Cloud
CRM routing, engagement, and accountable follow-up
DMS
Your core system of record for accounting and operations
Inventory
Listings synced across channels
Accounting
QuickBooks, Xero, and ERP systems
Communications
SMS, voice, and email in a shared inbox
Signal
Conversation intelligence and insight
Connect the systems around your business.
From DMS and inventory sources to lead providers and OEM programs, Shiftix Cloud supports connections with the specialized tools used by automotive, RV, marine, and powersports teams. The named providers below are examples of potential connection targets or supported use cases, rather than a guarantee of a native one-click connector.
Connection methods can include direct/API or OAuth connections, webhooks, feeds, structured imports, and configured automation services. Availability, data direction, permissions, and setup are confirmed during implementation.
DMS Platforms
Operational and accounting platforms
CDK (Drive)
DMS Integration
Reynolds & Reynolds
DMS Integration
Dealertrack
DMS Integration
Tekion
DMS Integration
Lightspeed
DMS Integration
Dominion
DMS Integration
Procede
DMS Integration
EverLogic
DMS Integration
IDS
DMS Integration
APP One
DMS Integration
ACS
DMS Integration
Advent
DMS Integration
AutoMate
DMS Integration
AutoSoft
DMS Integration
Dealerbuilt
DMS Integration
DIS Limited
DMS Integration
Frazer
DMS Integration
Genesys – Saleslifter Pro
DMS Integration
iDMS
DMS Integration
L'Autopak
DMS Integration
PBS
DMS Integration
Promax
DMS Integration
Quorum
DMS Integration
Serti Information (Keyloop)
DMS Integration
UCS
DMS Integration
Wayne Reaves
DMS Integration
Inventory Management
Vehicle data and feed sources
Dealer Spike
Inventory Feed
Interact RV
Inventory Feed
EverLogic
Inventory Feed
BoatWizard (Boats Group)
Inventory Feed
vAuto
Inventory Feed
VinSolutions
Inventory Feed
HomeNet
Inventory Feed
FirstLook (Max Digital)
Inventory Feed
DealerTrack DMS
Inventory Feed
AutoManager/DeskManager
Inventory Feed
LotPro
Inventory Feed
AutoRevo
Inventory Feed
Auction123
Inventory Feed
Carsforsale.com
Inventory Feed
AutoCorner
Inventory Feed
AutoSoft
Inventory Feed
MotorLot
Inventory Feed
Skywerks
Inventory Feed
Smartlot Solutions
Inventory Feed
OEM XML Feeds
Inventory Feed
API Inventory Feeds
Inventory Feed
Custom Feed Imports
Inventory Feed
Lead Providers
Classifieds, OEM, and digital sources
RV Trader
Lead Source
Cycle Trader
Lead Source
Boat Trader
Lead Source
ATV Trader
Lead Source
Cars.com
Lead Source
AutoTrader
Lead Source
CarGurus
Lead Source
eBay Motors
Lead Source
Facebook Lead Ads
Lead Source
Google Lead Form Extensions
Lead Source
OEM Lead Programs
Lead Source
Website Leads
Lead Source
Third-Party Classifieds
Lead Source
Marketplace Leads
Lead Source
OEM & Manufacturer Programs
Factory, warranty, and co-op connections
OEM Lead Integrations
OEM Program
Warranty System APIs
OEM Program
Manufacturer Lead Programs
OEM Program
Business Incentive Programs
OEM Program
Co-op Advertising Programs
OEM Program
Factory Order Systems
OEM Program
Works with the tools your team already uses.
Connect supported Microsoft 365, Google Workspace, phone, accounting, and marketing tools to Shiftix Cloud. These named providers represent potential workflows or connection targets. Availability, data direction, and sharing methods—whether via API, OAuth, or webhooks—vary by provider and are established during your setup.
Microsoft
Outlook
Email sync & lead activity logging
Microsoft 365
Calendar, contacts & productivity
Microsoft Teams
Meeting scheduling & notifications
Entra ID / Azure AD
SSO & enterprise identity management
Gmail
Email logging & contact sync
Google Calendar
Appointment & schedule sync
Google Ads
Campaign performance attribution
Google Analytics
Web traffic & conversion tracking
Google Business Profile
Reviews & local search management
Google Lead Form Extensions
Direct lead capture from search ads
Communications
Telnyx
SMS, MMS & voice infrastructure
Twilio
Programmable SMS & voice APIs
RingCentral
Business phone & call routing
Zoom Phone
Cloud phone & meeting scheduling
Kenect
Lead push & CRM sync
Accounting
QuickBooks
Deal sync & revenue tracking
Xero
Accounting & invoicing sync
ERP Systems
Custom ERP integrations via API
Marketing
Meta / Facebook
Ad accounts & Facebook Lead Forms
Google Ads
Campaign performance & lead attribution
YouTube
Video publishing & analytics
Mailchimp
Email campaign sync & audience data
Constant Contact
Email marketing & list management
Productivity & Automation
Slack
Lead alerts & deal notifications
Zapier
No-code automation connections
Make
Visual workflow automation
Pipedream
Developer event automation
Dropbox Sign
E-signatures & deal documents
Intelligence built into every workflow.
Shiftix Cloud doesn't expose raw AI models — it delivers human-controlled AI guidance as finished capabilities built into CRM, the Unified Customer Inbox, and service workflows. The intelligence layer operates across the platform, not as a bolt-on feature.
Aria provides intelligent guidance, prioritization, and summaries. Aria operates strictly under human control—drafting review-ready communications and preparing insights while your team makes the final decisions.
Built-in Intelligence
Opportunity prioritization and follow-up guidance
Signal Sales
Call recording, transcription, and rep coaching
Aria Assistant
Contextual drafts for SMS follow-up and next steps
Service Monitoring
Interaction classification and exception tracking
Communications
Smart routing and automated engagement context
Connect external systems to Shiftix Cloud.
Standard APIs, webhooks, and secure authentication methods can help supported internal tools and external apps establish ongoing connections to share data across your operations. These technical methods support current information flow, which is distinct from one-time historical data migration.
REST API
Programmatic access to core Shiftix Cloud objects via documented endpoints.
OAuth 2.0
Industry-standard authorization for secure third-party integrations.
Webhooks
Event delivery to external endpoints when leads, deals, or tasks update.
SDK
Client libraries for common languages to support integration efforts.
API Keys
API key authentication for server-to-server connections.
Import Tools
Structured data import for customers, leads, and historical records.
Bring your customer history with you.
A one-time migration helps transition your historical customer and operational data from a previous CRM. Where supported, structured imports can move available customer records, opportunities, notes, and activity history. Migration scope is confirmed alongside your ongoing system connections during implementation.
Bring connected workflows to your business.
We will show you how Shiftix Cloud integrates with your DMS, inventory, and existing tools to support a seamless customer journey.