Frequently Asked Questions About Shiftix Cloud
This page answers the most common questions we receive from dealerships and service businesses evaluating Shiftix. Questions cover onboarding, data migration, integrations, pricing structure, contract terms, and support access — so you can make an informed decision before requesting a demo or speaking with our sales team directly.
How Long Does Shiftix Onboarding Take and What Does It Include?
| Question | Answer |
|---|---|
| How long does onboarding take? | One business day from contract signature to go-live, including data import and team setup. |
| Can we import our existing CRM data? | Yes — full data migration from any CRM or lead management system is included at no extra cost. |
| What integrations are supported? | Lead aggregators, DMS platforms, SMS/phone providers, inventory systems, and reputation platforms. REST API and webhooks for custom tools. |
| How is pricing structured for groups? | Per-rooftop flat rate. Dealer groups pay per location, not per seat. All features included in every rooftop plan. |
| Is there a long-term contract? | No long-term contract required. No setup fees. Cancel with standard notice as specified in the subscription agreement. |
| Who handles technical support? | Directly by the Shiftix product and engineering team — not an offshore support queue. |
| How quickly are demos scheduled? | Within 48 hours for standard requests; within 24 hours for multi-rooftop dealer groups. |
- Onboarding: one business day from contract signature to go-live
- Data import: full migration from existing CRM or lead management system included
- Integrations: lead aggregators, DMS, SMS providers, reputation platforms, and more
- Pricing: per-rooftop flat rate — unlimited users, all features included in every plan
- Support: direct access to the product and engineering team — no offshore queue
- Contract: no long-term commitment or setup fees required to get started
Related: Pricing · Request a Demo · Product Tour · Contact Us
If your question is not covered here, the fastest path to an answer is submitting it through our contact form or requesting a demo where you can ask our team directly. We update this FAQ based on the questions we receive most frequently — so if something is missing, that feedback is genuinely useful.