Customer Operations Platform. Capture more. Lose less. Work smarter. Grow more profitably.

Pillar 8 — Platform & Security

Built for Dealers. Secured for Growth.

As your dealership grows, control and security can't break. Shiftix is built to scale with you — from a single rooftop to a dealer group.

How It Works

01

Every location is fully isolated

Data never bleeds between rooftops — each dealership is a completely separate tenant with its own access controls.

02

Roles and permissions control every action

Four built-in roles with granular nav gating — people see what they need and nothing they don't.

03

Full audit logs keep a complete record

Every login, role change, lead action, and system event is logged per user — full accountability, always.

Multi-Location Control

Multi-Tenant Architecture

Every dealership is fully isolated — no data bleed between locations, no cross-tenant visibility without explicit access.

Impact

Run a dealer group without every location seeing each other's data.

Teams & Groups

Organize reps and locations for routing, reporting, and leaderboard segmentation — across one dashboard or many.

Impact

Compare performance across stores on one screen.

Connections Hub

All integrations — Google, Microsoft, Meta, DMS — managed in one place with live status and health indicators.

Impact

See what's connected, what's broken, and what needs attention — without calling IT.

Security & Oversight

Roles & Permissions

Four built-in roles (Admin, Manager, BDC, Sales Rep) with granular nav gating per role — configured once, enforced everywhere.

Impact

People see what they need and nothing they don't.

Full Audit Logs

Every login, role change, lead action, and system event logged per user — with timestamps and context.

Impact

Complete accountability — know exactly who did what and when.

2FA & SSO

Secure login options across the whole team — two-factor authentication and single sign-on support.

Impact

Enterprise-grade login security without enterprise-grade complexity.

Billing & Agreements

Subscription management, signed agreements, and invoice history — all accessible in-app without chasing down paperwork.

Impact

No chasing down contracts or invoices — everything is in one place.

Who This Is For

OwnerIT / OperationsMulti-location Groups

Run multiple locations without data bleeding between them

Control exactly what each person on your team can see and do

Know everything that happened in your system — with a full audit trail

Control that scales with your group.

One login. Every location. Full visibility, full security.