Customer Operations Platform. Capture more. Lose less. Work smarter. Grow more profitably.

Customer Operations Platform

Increase Accountability. Improve Performance.

Shiftix Cloud gives your team a shared operating view of customer activity, ownership, performance, and next steps—working alongside your DMS.

How It Works

01

Every signal flows in

Leads, calls, inventory movement, rep activity, and pipeline data stream into one real-time feed from across your organization.

02

CRM workspace surfaces what matters

Customer activity, stalled opportunities, and workflow signals are visible for your team to review.

03

You act before deals are lost

Full visibility means you fix problems in seconds — not after the end-of-day summary.

Visibility

Live Organization Snapshot

Leads, appointments, sold MTD, pipeline value, and team performance in real time — all on one screen.

Impact

Instantly spot problems before they cost you deals.

Shiftix Pulse

Real-time system health across lead flow, messaging, and integrations — with alerts the moment something breaks.

Impact

Know immediately when something breaks — before leads are lost.

Performance

Performance Intelligence

Conversion rates, lead aging, rep activity, and source performance — broken down by rep, source, and time period.

Impact

See what's working and fix what's not — by rep, by source, by week.

Leaderboard

Real-time rep rankings based on activity and results — visible across the whole floor.

Impact

Drive accountability without micromanaging.

Profit

Profit Intelligence

Front-end gross, back-end gross, and F&I penetration in one view — tied directly to rep and deal-level data.

Impact

Focus your team on profit, not just volume.

Who This Is For

OwnerGMSales Manager

Know your numbers before the morning meeting starts

Spot stalled deals before they go cold

Hold reps accountable without standing over them

Ready to connect your customer workflows?

See how a shared CRM workspace can support clear, accountable customer engagement.

Shiftix for B2B

Sell to businesses instead of consumers?

Connected workflows for account-based sales teams.

Shiftix B2B is a connected CRM and revenue-workflow platform for manufacturers, suppliers, distributors, OEMs, service providers, and other B2B organizations. Bring account context, pipeline management, communications, and review-ready AI guidance together while your team stays in control.

Explore Shiftix for B2B →